UIS и Tomoru: внедрение робота и увеличение конверсии в 5 раз
Опыт внедрения робота Tomoru в компании UIS на Yandex Speech Kit Cases Night.
0:27 Вступление
1:36 Дмитрий Фокин: кейс UIS и Tomoru
2:50 Цели и задачи перед внедрением
3:40 Результаты и проблемы в работе с колл-центром
5:04 Результаты внедрения робота
7:25 Пример разговора робота Ульяны: обход секретаря, вявление ЛПР
12:13 Итоги кейса: результаты внедрения робота
13:43 Демо-кейс синтезированной речи робота
15:36 Вопросы зала
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