Reinvent Contact Center Experiences with NVIDIA Riva Transcription
NVIDIA Riva—a GPU-accelerated SDK for building and deploying automatic-speech-recognition- and text-to-speech-based applications—raises the customer service experience in contact centers. By generating an accurate transcript of customer interaction in real-time, Riva enables AI to provide contextual insights, measure sentiment, and recommend the next-best action to an agent, ensuring a great personalized experience.
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#intelligentvirtualassistant #speechai #transcription #NVIDIARiva
intelligent virtual assistant, speech ai, nvidia riva, transcription, speech recognition, text-to-speech, speech-to-text, contact center, ai virtual assistant
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