Keys for veterinary professionals: How pet owners make decisions

A veterinary caregiver could be the smartest and best around, but if that person doesn’t communicate in a way that connects with their client (the pet owner), their recommendations may very well be dismissed. Dr. Barden Greenfield, a veterinary dentist, shares some perspectives on the art of discussion and keys to translating talk into action. Learn more and tune in to Dr. Greenfield’s full discussion on this topic: